Frequently Asked Questions

GloversPro is a service platform connecting users with certified professionals, known as GloversPro Contractors, to fulfill a variety of home service needs. From minor tasks to larger projects, GloversPro aims to provide reliable and efficient solutions.

GloversPro Contractors are fully vetted professionals in various fields, available to accept your service requests. They undergo comprehensive background checks and hold relevant licenses and certifications in their respective fields to ensure trust and reliability.

GloversPro operates in specific regions including Mississauga, Toronto, Brampton, Oakville, Burlington, Hamilton, Vaughan, and Caledon. Check the app or website to confirm if your area is covered.

GloversPro Contractors undergo comprehensive background checks and hold relevant licenses and certifications in their respective fields to ensure trust and reliability. We carefully review all applications to ensure the quality and reliability of our contractor network.

If you are a skilled contractor interested in joining our platform, please visit our website and follow the application process. We carefully review all applications to ensure the quality and reliability of our contractor network.

Pricing is transparent with no hidden costs. Users are informed of the pre-set rates, ensuring clarity in the billing process. The agreed-upon pricing, whether hourly or flat rate, is communicated upfront.

No, we believe in transparency. The agreed-upon pricing, whether hourly or flat rate, is communicated upfront. There are no hidden fees, and you only pay for the services you request.

The time for a Pro to accept your request varies. Factors include availability, location, and the nature of the service requested. Generally, most requests are accepted within a few hours to a day.

Yes. Cancellation policies may apply. Refer to our terms and conditions, and if needed, contact our support team for assistance with cancellations.

Yes, our platform provides real-time updates on the status of your service request. You can track the progress, communicate with the assigned contractor, and receive notifications when the job is completed.

If you encounter any issues or need assistance with your job, reach out to our support team through the app or website for prompt and reliable help. Our customer support team is available to assist you with any questions or concerns.

Payments are processed upon completion of the job. Homeowners can make secure payments through the app using various payment methods including credit cards and digital wallets.

Yes, to secure and confirm your service request, credit card information is required. Rest assured, GloversPro maintains secure transactions and your payment information is protected with industry-standard encryption.

We accept various payment methods, including credit cards and digital wallets. Choose the option that suits you best for a seamless and secure transaction.

Customer satisfaction is our priority. If you are not satisfied with the completed service, please contact our customer support, and we will work to address and resolve any issues promptly. We stand behind our work and will make it right.

In case of disputes or issues, our customer support team is here to help mediate and find a fair resolution for both homeowners and contractors. We work diligently to ensure all parties are satisfied with the outcome.